Privacy Policy

Privacy Policy for Ecom Wave Inc

Effective Date: 1/19/2025

Ecom Wave Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data.

Disclamer: Mobile Opt-In to our text messaging services will not be shared with third parties.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, and other information provided when signing up.Cookies and Browsing Data: Information about your device, browsing activity, and preferences collected via cookies and similar technologies.

Location Data: General geographic information based on your IP address.

2. How We Use Your Information

We use your information to:

Provide and improve our AI chatbot services. Communicate with you via SMS and email about our products, services, and updates. Respond to your inquiries and support requests. Analyze website usage to enhance user experience.

We do not share your data with any third-party services not stated in the privacy policy or terms and conditions.

3. Consent

By providing your information and clicking the consent checkbox, you agree to be contacted by Ecom Wave Inc via SMS and email. You can unsubscribe at any time by replying "OUT" or "STOP" to our messages. For HELP please email our support team at [email protected].

4. Third-Party Services

We use third-party providers to operate our services:

Gohighlevel: For CRM and messaging functionalities.OpenAI: For AI chatbot capabilities.Stripe: For secure payment processing (if applicable).

These providers have their own privacy policies, and we encourage you to review them.

5. Data Retention and Deletion

We retain your information in our secure database until you request deletion. You can contact us at [email protected] to request data deletion.

6. Data Security

We implement reasonable security measures to protect your data from unauthorized access, disclosure, or misuse.

7. Your Rights

Depending on your location, you may have the following rights:

Access your data.Request corrections to your data.Request deletion of your data.

To exercise these rights, contact us at [email protected].

8. Updates to this Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.